Saturday, May 29, 2010

Moving to Toledo....



Moving (back) to Toledo was a different experience..completely offbeat. This is where I started my life in the land of opportunities and now I was back to it for a brand new opportunity. Toledo is full of surprises. To me it feels like big size small town. It has almost everything that a metro can offer but at the same time you are never alone, isolated in your loft staring at the traffic and a sea of people.

A few weeks ago we bought some patio furniture to enjoy the beautiful summer weather here in up north. We bought it from a local Kroger store and it looked great in our backyard. A few weeks later I found out that the umbrella wasn't working. By now we had thrown receipts and boxes everything, so only option we had was to either repair it or buy a new one. After spending a long time on trying to fix the pulley that opened the umbrella, we gave up and went back to the same store we purchased it from. At the service desk, we recognized the employee, an aged woman who had checked us out when we had bought the whole set. She was busy helping someone else this time. A young employee called upon us and we explained to her how we had just bought the set a couple of weeks back and now the umbrella wouldn't work. The girl obviously asked for the reciept and since we did not have it she would have to scan our store savings card and check the computer. However the computer was held up by another customer service agent so we were waiting for for her to verify our information.

In the mean time, the aged woman, who had checked us out got free and said "I remember them they had bought the whole set a few days back you don't have to look up in the system" and asked us " would you like to replace the umbrella". I was stunned by the fact that she could remember us. The store must be having hundreds of customers each day and we go to the the "other" Kroger which is near our home. So we were to that store only the second time !

Sure enough, the girl helping us asked someone to get another umbrella and in five minutes we were loading the new one in our car!

I love Toledo !

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